FREQUENTLY ASKED QUESTIONS

DO YOU TAKE INSURANCE?

Dreamscape Counseling and Psychotherapy is a private pay based practice and is not "in network" with any insurance providers. However, if you are interested in using your benefits we can work with you as an "out of network" (OON) provider. Clients who choose to use their OON benefits pay the full cost at the time of service and receive a percentage reimbursement of their cost directly from their insurance company. Please contact your insurance company directly to determine your OON benefits. When speaking with your insurance company, the following questions may help to determine your OON coverage:

Do I have a deductible?
If I do have a deductible, how much is it and how close am I to meeting it?
What is the percent reimbursement for psychotherapy and up to what cost?
Is there a limit to number of sessions per year?

(This is not an exhaustive list of questions but should be enough to get you started!)

If you choose to use your OON benefits, please let us know and we can provide a monthly receipt called a "superbill" that you can submit to your insurance company for OON reimbursement.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

Dreamscape Counseling and Psychotherapy accepts cash, check or credit cards. Payment is required at the time of service. For your convenience, clients can opt to set up autopay through their secure client portal.

HOW DO I SCHEDULE AN APPOINTMENT?

If you are interested in learning more about the services we offer and/or scheduling an appointment, please contact us at (480) 382-9788. In order to answer any questions and ensure we are a good fit, it is our policy to speak with each client via phone prior to scheduling an initial appointment. Upon scheduling your first appointment, we will email you a link to a secure client portal. Through this user friendly portal, you will complete initial paperwork. These forms outline important information about the therapy process, this practice's policies and helps us to gather important information about each client prior to our first session. In order to maximize our time during this initial session, please complete this paperwork at least 24 hours prior to your session.

HOW DO MY THERAPIST AND I DECIDE WHAT TO WORK ON DURING MY SESSIONS?

During your initial therapy appointment, you and your therapist will discuss your goals for therapy and collaboratively devise a treatment plan. Not sure what you want to work on but know you need support? This is common and your therapist can help!

HOW LONG IS EACH THERAPY SESSION?

Your initial therapy session will last 60 minutes. This session is often longer than subsequent sessions as we spend time reviewing important information, reviewing your history and discussing treatment goals to learn how we can best help you! Subsequent sessions will last about 50 minutes. Longer sessions can be arranged, if necessary/appropriate.

I'VE NEVER BEEN TO THERAPY BEFORE. HOW OFTEN DO I SCHEDULE SESSIONS AND HOW MANY SESSIONS WILL I NEED?

In order for therapy to be effective, it must be consistent and regular. Typically to start, one session per week is recommended. As treatment progresses, you and your therapist will discuss titrating sessions based on progress.

The number of therapy sessions each client needs is based on their individual history and treatment goal.

HAVE ADDITIONAL QUESTIONS?

Please feel free to give us a call or send an email. We're happy to answer any questions!